1. Introduction

Welcome to HOMEATZ, a brand of Axxemo Tech Private Limited! These Terms & Conditions (“Terms”) govern your use of our website, mobile application, and services provided by HOMEATZ (“we,” “us,” “our”). By accessing or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

2. Eligibility

To use HOMEATZ services, you must be at least 18 years old and capable of entering into a legally binding agreement. By using our services, you confirm that you meet these requirements.

3. Account Registration

  • Account Creation: To place an order, you must create an account by providing accurate and complete information, including your name, email address, phone number, and delivery address. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

  • Account Security: You agree to notify us immediately of any unauthorized use of your account or any other security breach. HOMEATZ will not be liable for any loss or damage arising from your failure to protect your account information.

4. Ordering and Payment

  • Placing Orders: Orders can be placed through our website or mobile application. Once an order is placed, it cannot be modified or canceled, except as provided in our Refund and Cancellation policy.

  • Payment: Payment for orders must be made at the time of placing the order using the payment methods available on our platform. You agree to provide accurate payment information and authorize HOMEATZ to charge the total amount due for your order.

  • Order Confirmation: Upon successful payment, you will receive an order confirmation via email or SMS. This confirmation serves as proof of your order and will include details such as the order number, delivery address, and estimated delivery time.

5. Delivery

  • Delivery Zones: HOMEATZ delivers within specific geographical areas. Delivery availability and times may vary depending on your location.

  • Delivery Times: We strive to deliver your order within the estimated delivery time provided during the order process. However, delivery times are estimates and not guaranteed. Delays may occur due to factors beyond our control, such as traffic or weather conditions.

  • Delivery Responsibility: You are responsible for providing an accurate and complete delivery address. If delivery is unsuccessful due to an incorrect address or failure to receive the order, you may be charged for the order.

6. Refund and Cancellation Policy

  • Order Cancellations: Orders may be canceled within a limited time frame after placement. If cancellation is possible, you will be notified, and any payments made will be refunded.

  • Refunds: Refunds will be processed in accordance with our Refund Policy. In the event of issues with your order, such as incorrect items or delivery problems, please contact our customer support team for assistance.

7. Use of the Service

  • Permitted Use: You agree to use HOMEATZ services for personal, non-commercial purposes only. You may not use our services for any illegal or unauthorized purpose.

  • Prohibited Conduct: You agree not to engage in any activities that may disrupt or interfere with the functioning of our services, including but not limited to hacking, sending spam, or distributing malicious software.

8. Intellectual Property

  • Ownership: All content, logos, trademarks, and intellectual property displayed on HOMEATZ’s website and app are owned by or licensed to HOMEATZ. You may not use, reproduce, or distribute any content without our prior written permission.

  • User-Generated Content: By submitting any content, such as reviews or feedback, to HOMEATZ, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and display the content in connection with our services.

9. Privacy

Your use of HOMEATZ services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in the Privacy Policy.

10. Limitation of Liability

HOMEATZ strives to provide high-quality services but does not guarantee that our services will be uninterrupted, error-free, or meet your expectations. To the maximum extent permitted by law, HOMEATZ shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

11. Indemnification

You agree to indemnify, defend, and hold harmless HOMEATZ, its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our services or any violation of these Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising out of or relating to these Terms or HOMEATZ services shall be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

13. Changes to the Terms

HOMEATZ reserves the right to update or modify these Terms at any time. Any changes will be effective immediately upon posting on our website or app. Your continued use of our services after any changes signifies your acceptance of the revised Terms.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at: support@homeatzindia.in

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